Shipping policy

Shipping Policy for Gut Bar by Sarben Health

Welcome to Gut Bar by Sarben Health! We are committed to delivering your gut-friendly products efficiently, reliably, and with care. Please review our shipping policy below to understand how we handle your order.

Shipping Methods and Carriers

  • USPS: For smaller shipments, we primarily use USPS to ensure timely and cost-effective delivery.
  • UPS: For larger shipments, we rely on UPS to handle your order safely and swiftly.

Handling Time

Orders are typically processed within 1-2 business days. During this time, we carefully pack your items to preserve their quality and freshness.

Delivery Time

  • Standard Shipping: Our standard shipping time is 3-5 business days from the date of dispatch.
  • Expedited Options: If you need your order faster, please reach out to us at checkout or contact our support team to discuss expedited shipping options (available at an additional cost).

Shipping Costs

Shipping costs vary based on the size, weight, and destination of your order. Final shipping fees will be calculated at checkout. Occasionally, we offer free shipping on specific orders, promotions, or subscription plans.

Order Tracking

Once your order has been dispatched, you will receive an email confirmation with tracking information. This allows you to monitor your packageā€™s journey right to your door.

Shipping Destinations

Currently, we ship to all U.S. states. We are working towards expanding our shipping capabilities and look forward to reaching more customers soon.

Order Issues

  • Lost or Damaged Packages: We take every precaution to ensure your order reaches you in perfect condition. If your order is lost or arrives damaged, please contact us within 7 days of receipt, and weā€™ll work with you to resolve the issue.
  • Incorrect Addresses: Please double-check your shipping address at checkout. Gut Bar is not responsible for shipments sent to incorrect or outdated addresses. If a package is returned due to an incorrect address, the customer may be responsible for additional shipping fees.

Questions?

If you have any questions or special requests regarding shipping, please donā€™t hesitate to contact our customer service team at contact@eatgutbar.comĀ or through our Contact Us page. Weā€™re here to help and ensure your gut-friendly products reach you quickly and safely.

Your gut health is our priority. Thank you for choosing Gut Bar by Sarben Health!